Coronavirus COVID-19 Utilities Assistance

Many Californians are struggling to afford their monthly utility bills while COVID-19 economic hardships persist. Municipal and investor-owned utilities have halted disconnections and established payment deferral plans to help in these times. The Governor has also issued an executive order protecting homes and small businesses from water shutoffs.

California Alternate Rates for Energy (CARE)

  • Low-income customers enrolled in CARE could save 30-35 percent on their electric bill, and 20 percent on their gas bill. CARE is available for customers of SoCal Edison, SDG&E and PG&E.

Family Electric Rate Assistance (FERA)

  • Qualifying families can be charged a lower rate on electricity usage, resulting in a 12 percent discount.

Energy Savings Assistance Program (ESA)

  • Provides free weatherization services (in-home services currently suspended because of COVID-19) for households who meet the CARE income guidelines, so that the household can become more energy efficient.

Medical Baseline Program

  • Residential customers with special energy needs due to qualifying medical assistance can receive assistance through: 1) A lower rate on the monthly energy bill, and 2) Extra notification in advance of a Public Safety Power Shutoff

Low-Income Home Energy Assistance Programs (LIHEAP)

  • Federally funded program aiming to provide low-income households with financial assistance and energy efficiency counseling and upgrades.

For SMUD and PG&E customers, please visit the embedded links for information regarding shut-offs, payment plans and more.