2-1-1 vs. 9-1-1

211 vs. 911 Graphic

2-1-1

Is a free, confidential 24-hour source for health and social services. It is available in more than 150 languages, and provides central information during and in-recovery from disasters.

CALL 2-1-1:

  • Emergency/Crisis Programs
  • Employment and Training
  • Family Services
  • Financial Assistance
  • Food Services
  • Health Care Services
  • Homeless Services
  • Housing Information
  • Legal Assistance
  • Mental Health Services
  • Military and Veteran Services
  • Senior Services
  • Services for People with Disabilities
  • Substance Abuse Services
  • Transportation Information

9-1-1

Is used to report emergencies - when IMMEDIATE Police, Fire Department, or Paramedic assistance is necessary to protect life or property.

CALL 9-1-1 (EMERGENCY):

  • Report a fire
  • Save a life
  • Stop/report a crime in progress

CALL (916) 808-5471 (NON-EMERGENCY):

  • Non-emergency situations
  • Nuisance calls
  • Information from local law enforcement

Three Digit Directory:

211:  Community services

311:  Non-emergency government services

411:  Directory assistance

511:  Traffic/ transit

611:  AT&T repair service

711:  Hearing impaired services

811:  Locating underground utility lines

911:  Emergency services